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Privacy Policy

Privacy Statement

'What's On Tweed’ (whatsontweed.com.au) is operated by Tweed Shire Council (Council) and uses the Everi events platform (hosted by Everi Pty Ltd CAN). This Privacy Policy governs the use of information that may be collected from you and held by Everi, on behalf of Council, when you visit this website and should be read in conjunction with the Disclaimer and Terms.

Please read this Privacy Policy before using this website or submitting any personal information either directly or indirectly. By using this website, you are accepting the practices described in this Privacy Policy.

Council may review and update this Privacy Policy at any time to take into account any new laws, technology or changes to operations. All personal information held by Everi will be governed by the most recent policy as posted herein. You are encouraged to review the Privacy Policy whenever you visit this website to make sure that you understand how any personal information you provide will be used.

Collection of information

Everi, on behalf of Council, may collect personally identifiable information, like names and email addresses, when voluntarily submitted by visitors to this website. The information you provide is used to fulfil your specific request.

If you choose to use our invitation service to tell a friend about this website, you will be asked for your friend's email address. Your friend will automatically be sent an email inviting him or her to visit the website. Everi stores this information to send this invitation email.

Social media collection

If you use your Facebook or other social networking sites ("SNS") account information to log in and/or authenticate with this website, a unique user ID provided by your SNS will be collected and stored. To log in and/or authenticate with a SNSs, such as Facebook, on this website, you must use your account credentials (typically username and password) for your SNS. Your SNS will provide Everi with a unique user ID which Everi can use to identify you on this website. Everi will retain this user ID, keep it private and use it to identify you and enable your access to features on this website.

Cookies and use of this website

When you visit this website, 'website use information' is collected and recorded as you interact with this website. This includes use of Google Analytics display advertising features to monitor visits.

This information is used to assist Council in enhancing the website and user experience for subsequent visits to this website.

This website may use cookie and tracking technology depending on the features offered. A cookie is a piece of data stored on the user's computer tied to information about the user. Session ID cookies are used to confirm that users are logged in. These cookies terminate once the user closes the browser. There is an option which uses a persistent cookie when logging in order to store your login to make it easier for you to login when you return to this website.

Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the website and understanding how visitors use the site. Cookies can also help customise the website experience for you and helps us tailor your individual experience.

Most website browsers are set up to accept cookies to enhance the user experience but if your browser permits it, you can elect to have your browser reject cookies which includes cookies affiliated with this website. Please note that rejecting cookies may result in a limited user experience and some features of this website may not work as expected.

Links to other websites

This website contain links to other websites. Council is not responsible for the privacy practices of other websites. We encourage you to be aware when you leave this website to read the privacy statements of each and every website that collects personal information.

Distribution of information

We may share information with government agencies or other companies assisting us in fraud prevention, minimising inappropriate behaviour over the internet or such other relevant investigation or reporting deemed appropriate by Council, or if required by law or regulation for some other enforceable purpose. In addition to providing this information if required by law or regulation, we may also provide it when trying to protect against or to prevent actual or potential fraud or unauthorised or inappropriate activities.

Updating your personal information

Access and control over personal information on this website is readily available through the profile editing tools. You may modify or delete any of your profile information at any time by logging into your account. Information will be updated immediately. Individuals who wish to cancel their website account may do so at any time. Removed information may persist in backup copies for a reasonable period of time but will not be generally available to you.

Data security

Your personally identifiable information is kept secure to the extent that all reasonable efforts are made to prevent unauthorised access to any such data held by Everi. Only authorised employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. Everi does not keep any details of your credit card or banking information even if you use the Everi website to link with other websites that require such information for booking or purchase purposes.

Everi does not provide for the secure transmission of information across the internet. Users should be aware that there are risks associated with transmitting information across the internet and any information they provide or share with any individual or organisation could be used for purposes other than for which such sharing was originally intended.

Privacy Policy contact information

We encourage you to refer to this policy on an ongoing basis so that you understand the current Privacy Policy. Unless stated otherwise, our current privacy policy applies to all information that we have about you and your account.

If you have any questions about this Privacy Policy, please email us at business@tweed.nsw.gov.au.